| What time are the check in and check out time? | |
| Check-In 14:00/ Check-Out 10:00 (Depending on Stay Plans and contracts, they can be varied) |
| Is it possible to extend check out time? | |
| Yes, at latest till 14:00 with extra fee. Costs \500 per hour and per person (inc. tax) |
| Is it possible to leave my luggage before check in? | |
| Yes, at the reception on 3rd floor. However we are not able to take charge of valuable articles. |
| Should I pay when I check in? | |
| Yes, at all WASHINGTON HOTEL chains, we request our guests to pay during check in. Please provide either cash or credit card (only payment in a lump sum) during check in. We are sorry that we do not accept any debit card. |
| Can I send my luggage to the hotel? | |
| Yes, please specify the date of check-in, your name (reservation name ) on the label and send it to the address below, please. To The Reception of AKIHABARA WASHINGTON HOTEL TEL 03-3255-3311 Cash on Delivery and Collect on Delivery is not accepted, and we are not able to keep valuable or fragile articles. |
| Can I exchange the foreign currency at your hotel? | |
| Yes, however only from US Dollar to Japanese Yen. The maximum amount is $200 per person. |
| Is there a Laundromat? | |
| No, however we provide laundry service. |
| How can I stay at upper level floor room or non-smoking room? | |
| Please inform us your preference when you make a reservation. We would like to meet your request as much as possible. However please note that we may not be able to meet it fully due to the limited number of rooms. |
| Is there any additional fee if children stay with us? | |
| If you sleep with children in the same bed, there is no extra charge. |
| Can I bring my pet? | |
| We are sorry that we cannot accept pets for staying, however we have no strict regulations on guide dogs or service dogs. |
| How much is the hotel tax in Tokyo? | |
| Please see the website of Tokyo Bureau of Taxation.(http://www.tax.metro.tokyo.jp/kazei/shuk.html) |











